TL;DR Approaching the government (the Sarkar) the right way means: know which level to approach (local/State/Centre), use the official channel, state your request clearly, and keep proof. This guide gives simple steps.

Step 1 — Identify the right level

Local issues (water, roads, street lights) are often with the panchayat or municipality. State schemes and departments are with the State. Central schemes and ministries are with the Centre. Use our doc on Understanding Local Government Roles and Federal Structure to decide.

Step 2 — Use the right channel

Grievance portals: CPGRAMS (Centre), your State grievance portal, or the local office. For information: RTI to the concerned public authority. For policy feedback: mygov.in or the ministry’s website when they invite comments.

Step 3 — State clearly and keep proof

Write what you want in simple words. Give location and facts. Keep the reference number and a copy of your letter or complaint. Follow up once if there is no response.

Related: How to Raise a Public Issue · Government Responses and Accountability