I want to raise a civic problem but I don’t know the correct process. What is the correct process to raise this problem?

Quick answer: (1) Identify the problem and where it is (ward, street). (2) Find the right level — local/State/Centre — and use the right channel: grievance portal (CPGRAMS for Centre, State portal for State) or local office. (3) Lodge your complaint in simple language, note your reference number, and follow up if there is no response by the stated date. See our How to Raise a Public Issue and From Complaint to Solution (posts/docs).